Refund policy
At Lutzi Kutzi’s Little Luxuries, we take great care in preparing and packaging every order.
Due to the nature of our products being edible goods, we are unable to accept returns once items have been delivered.
If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of receiving your order so we can resolve the issue.
To report an issue, please email us with:
-
Your order number
-
A description of the issue
-
Photos if applicable
We will gladly arrange a replacement or appropriate solution where necessary.